TERMS/FAQ

Thanks for stopping by our shop! We have updated our FAQ and TOS as of July 4th, 2021.

 

STICKERS

How can I use them?

We pride ourselves in strong, long lasting, weatherproof stickers that can handle all of Earth's harsh elements on a day to day basis. These stickers are produced with both a waterproof and UV proof layer to make sure their vibrant colors last as long as possible! These can be placed on cars, cargo boxes, water bottles, laptops, suitcases, tool boxes, etc. and are also dishwasher safe.

Please note our specialty stickers with effects such as glitter, holo, and prismatic still have these features but can be a bit more delicate than our normal die cut vinyl, so we recommend these for indoor or gentle outdoor use only.

 

SHIPPING

When will my order ship?

We try to ship all orders within 2 business days. Sometimes during shop updates it may take longer due to the influx of orders.

 

How is shipping calculated?

For national customers, shipping is a flat rate of $5. This is based on USPS shipping rates and also the materials we use to insure your products are not damaged during transit.

 

I entered the wrong shipping address, can you fix this?

No, we cannot fix any errors in your shipping address. This is because all of our shipping labels are automatically printed based on the information you give us.

If my package is missing, can you find it for me?

If you think your package is missing, please fill out the information USPS needs to help locate it. https://www.usps.com/help/missing-mail.htm

 

Can I return or exchange an item?

No, we do not accept any returns or exchanges. This is for sanitary reasons and we do not plan on redistributing any merchandise that may have already been opened, touched, or used by another customer.

 

An item is damaged, will you replace it?

 

Yes, if you receive an item and it was damaged during transit we will ship you a replacement. Items that have already been placed on personal items or used such as stickers, keychains, pins, clothings etc. will NOT be replaced.

 

INTERNATIONAL ORDERS

We are no longer accepting responsibility for ANY lost international packages. Unfortunately once we leave international packages with USPS, there is nothing we can do to intercept, refund, or help locate their whereabouts. PLEASE be aware of this before placing an order.

 

TERMS OF SERVICE

Please note we keep a record of all e-mails that place an order through our site so we can send you updates about your order and future products via our mailing list. By ordering through our site you are agreeing to being added to this list, and you have the option to opt out/unsubscribe at ANYTIME through any e-mail you receive from us. This list is only used under OHOAT's shop and OHOAT affiliated projects, and will not be given or sold to anyone else.